Privacy Policy

Effective Date: August 3, 2026

At Water Fire Mold Experts (“Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide through our website, WaterFireMoldExperts.com.

This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.

Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Property address
• Details about your restoration project
• Photos or documents you submit
• Any other information you choose to provide through our forms, phone calls, or emails

We may also automatically collect certain information when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
• Referring websites
• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Respond to your inquiries
• Schedule inspections and estimates
• Provide restoration services
• Process service requests
• Communicate regarding appointments
• Improve our website and customer experience
• Send important service updates
• Comply with legal obligations
• Prevent fraud and protect our business

Cookies

Our website may use cookies to improve your browsing experience.

Cookies help us:

• Remember website preferences
• Analyze website traffic
• Improve website functionality
• Measure marketing effectiveness

You may disable cookies through your browser settings, although some website features may not function properly.

Analytics

We may use services such as Google Analytics to understand how visitors use our website. These services collect anonymous information such as:

• Pages viewed
• Time on site
• Device type
• Geographic region
• Traffic sources

This information helps us improve our website and customer experience.

Advertising

We may use Google Ads, Facebook Ads, or similar advertising platforms.

These services may use cookies to:

• Measure advertising performance
• Show relevant advertisements
• Build remarketing audiences

You can manage advertising preferences through your Google or Facebook account settings.

Contact Forms

When you submit a form on our website, we use your information only to:

• Contact you
• Schedule services
• Answer questions
• Provide estimates
• Deliver requested services

We do not sell your personal information.

Sharing Information

We may share your information with trusted third parties only when necessary to:

• Perform restoration services
• Process insurance claims
• Schedule appointments
• Host our website
• Process communications
• Comply with legal requirements

We do not sell or rent your personal information to third parties.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of internet transmission or electronic storage is 100% secure.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Your Choices

You may:

• Request access to your personal information
• Request corrections
• Request deletion of your information, subject to legal requirements
• Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

SMS Communications

If you choose to receive text messages from us, you consent to receive appointment reminders, service updates, and customer service communications.

Message and data rates may apply.

You may opt out at any time by replying STOP to any text message.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated Effective Date.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Water Fire Mold Experts

2400 Kotter Ave., Suite A

Evansville, IN 47715

Phone: (812) 431-3533